- Very kind, considerate and exceptionally thorough. From our initial meeting through to the final discharge discussion, she paid acute attention to detail and ensured that we liased with my Gastroenterologist from the outset.
- She empowered me to take ownership of all my blood / other medical results and I was able to collate these together in order for her to see the trends which helped show her the trajectory in which my physical health was improving.
- She was always available and took an out of hours call from me when I was feeling very vulnerable. She also was meticulous in the relapse prevention planning process and exposed us to alternative solutions which will help my transition from here to home with ongoing theraputic input.”
— Lifeworks inpatient
“Maybe the best 3 weeks of my life
When I came into Lifeworks this time, I was greeted by Dr Flowers and Bernadette. Dr Flowers is such a lovely human – she has the warmth of approach of a therapist – and I enjoyed the new system of “Ward Round” whereby the psychiatrist and therapist both join the catch up – sometimes in the past the psychiatrist has been more detached from the overall treatment – eyes might glaze over when one talks about fellowship with the psychiatrist – and only medication discussed. I felt now there was much better link between the two – and I benefitted from that, getting much value from our interactions even though medication was not prescribed. And she told me that York is the home of AA which is excellent knowledge ahead of my move up there!”
